5 Foolproof Email Templates for Better Customer Video Testimonials

Getting feedback from your customers is crucial for growth, but it's not always as simple as asking. To truly unlock the power of customer video testimonials, you need to craft the right way to ask. A well-written email can make all the difference, making your customers feel valued and encouraging them to share their positive experiences on video. It doesn’t have to be pushy. It doesn’t need to sound like you’re selling them a bill of goods. 

It just has to be compelling.

At Speaking of Me, we understand the power of authentic customer stories. That's why we've created five foolproof email templates designed to help you secure those invaluable video testimonials. And they are yours to steal!

These templates are general enough to be adapted to various industries and customer scenarios, making it easier for you to simply copy, paste and send!

Here are fail-safe templates to customize today: 

Email Template 1: For a Customer Who Participated in a Case Study

This customer has already invested time and effort in sharing their story. Leverage that momentum by asking for a video testimonial to amplify their impact.

Subject: Amplify Your Success: A Quick Video Testimonial Request!

Hi,

We're still buzzing from the fantastic case study we put together showcasing your success with our product! Your insights were incredibly valuable and we’re already getting a great response. 

To further highlight your amazing results and inspire others, we'd be thrilled if you could record a short video testimonial for us. It would be a great way to bring your story to life and share your experience in your own words.

It only takes a couple of minutes, and we've made the process super easy with our platform. Just click here: [Link to Speaking of Me Testimonial Request Page]

Thank you again for your partnership!
__________________________________________________________________________________________________________________________________

Email Template 2: For a Customer Who Left a Positive Review

A positive review is a clear indicator of satisfaction. Capitalize on that enthusiasm by asking them to elaborate on their experience in a video.

Subject: Thank You for Your Kind Words + A Small Request!

Hi,

We saw your awesome review on [Platform where review was left, ie: Google, Yelp, etc] and wanted to send a huge thank you! We truly appreciate you taking the time to share your positive experience. 

Would you mind going a step further and sharing a brief video testimonial about your experience? It would be a fantastic way to showcase your perspective and help others understand the value of our service. We've made it incredibly simple to record – just follow this link: [Link to Speaking of Me Testimonial Request Page].

Thanks again for your support!

__________________________________________________________________________________________________________________________________

Email Template 3: For a Customer Who Verbally Described a Positive Experience

Sometimes the best feedback comes in an unprompted conversation. Follow up on those glowing verbal endorsements with an easy way to capture them on video.

Subject: Following Up: Loved Hearing About Your Positive Experience!

Hi,

It was great connecting with you recently, and I really enjoyed hearing about your positive experience with our product, especially when you said  [mention a specific point they mentioned their satisfaction].

Your insights are truly valuable, and we were wondering if you'd be willing to share those thoughts in a quick video testimonial? It's an easy way to inspire others who might be facing similar challenges. We made the recording process simple and quick so it won’t take you more than a couple of minutes. 

You can record your testimonial here: [Link to Speaking of Me Testimonial Request Page]

Thank you again for your kind words and for considering recording them as a testament to our service!

__________________________________________________________________________________________________________________________________

Email Template 4: For a Long-Time Customer

Loyal customers are a goldmine of genuine testimonials. Their sustained use of your product/service speaks volumes.

Subject: Celebrating Our Journey Together: A Video Testimonial Request for [Customer Name]!

Hi,

As one of our favorite, much-valued long-term customers, we wanted to reach out and express our sincere gratitude for your continued partnership. We truly appreciate your loyalty and trust in our service. It means the world to us!

We're constantly striving to share the impactful stories of our customers, and your journey with us is one we'd love to highlight. Would you be willing to record a short video testimonial about your experience and what's kept you with us over the years?

It's a quick and easy process through our platform: [Link to Speaking of Me Testimonial Request Page]

Thank you for being such a fantastic customer! It’s greatly appreciated.

__________________________________________________________________________________________________________________________________ 

Email Template 5: For a Customer Who Had a Great Result After Using Your Product/Service

When you know a customer achieved a significant win with your offering, it's the perfect time to capture that success on video.

Subject: Share Your Story!

Hi,

We were so excited to hear about the incredible results you achieved with our service, especially [mention the specific great result, e.g., "how you increased sales by 20%," or "how you saved X hours per week"]. That's fantastic!

Your success story is exactly the kind of inspiration we want to share with others. Would you be open to recording a brief video testimonial about your experience and how we helped you achieve these impressive results?

It's a simple process to record your video here: [Link to Speaking of Me Testimonial Request Page]

Congratulations again on your success!

__________________________________________________________________________________________________________________________________

Ready to Start Collecting Amazing Customer Video Testimonials?

These templates are designed to get you started, but remember to always personalize them with specific details that resonate with your customer. A personal touch goes a long way in making your customers feel appreciated and willing to share their stories.

At Speaking of Me, we make it effortless to request, collect and manage your video testimonials. Our platform streamlines the entire process, allowing you to focus on building stronger customer relationships and showcasing your successes.

Start gathering your powerful video testimonials today!